Oftentimes breaches are incredibly low-tech, making them difficult to stop with technology security measures. Hacks, scams and glitches have long been an issue in FUT with bad actors able to take advantage of a collection of players that skews younger.
#EA SPORTS FIFA 18 ACCOUNT VERIFICATION#
While apologising for being “unable to share additional details in our original communication last week as we conducted a thorough investigation”, EA has finally outlined new account safeguards it will implement, including re-training for customer service representatives, additional account verification measures and updated software. Our investigation is ongoing as we thoroughly examine every claim of a suspicious email change request and report of a compromised account.” We are currently working to identify rightful account owners to restore access to their accounts, and the content within, and players affected should expect a response from our team shortly.
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“At this time, we estimate that less than 50 accounts have been taken over using this method. Utilizing threats and other ‘social engineering’ methods, individuals acting maliciously were able to exploit human error within our customer experience team and bypass two-factor authentication to gain access to player accounts. “Through our initial investigation we can confirm that a number of accounts have been compromised via phishing techniques. “Over the last few weeks we’ve been made aware of reports that high-profile player accounts are being targeted for takeover,” EA wrote in a statement on Tuesday, four days after news of the incident broke.
#EA SPORTS FIFA 18 ACCOUNT FULL#
To this point, its response has been slow, with it taking several days to come out with a full explanation of what happened. So, this is a big deal to loyal users worried about whether they’re protected, and the video game publisher now needs to be transparent and thorough to make amends.